#staysafe
COVID-19 Measures
Dear guests,
it is very important to us to make your vacation as safe and pleasant as possible.
The well-being of our guests and employees is our top priority.
Of course, we have developed a comprehensive security concept that is adapted to the recommendations of the Austrian federal government.
Please note that changes can occur at any time.
For comprehensive information, please visit the Ischgl website: https://www.ischgl.com/en
Arrival
Since Saturday. 05.03.2022, new and especially eased Covid-19 measures apply in Austria.
Overview:
- No need of vaccination or recovery certificate
- almost no obligation to wear a mask
- no obligation to register
- 3-G obligation on border entry, except for children under 12 years (possible border controls)
Vaccination pass, vaccination card, QR code (green passport), printout (valid up to 6 months after the second vaccination; Booster up to 9 months).
Vaccination certificate, medical confirmation (molecular biological), segregation notice (valid up to a maximum of 6 months after infection has been proved)
PCR-Test in the accommodation (valid for 72h)
PCR-Test in the Gastronomy/Restaurant (valid for 48h)
Antigen test by authorized body (valid for 24h)
Antigen test as part of the Holiday Ninja pass (valid for 48h)
Children up to the age of 12 (parental status). School-age children have access with the Austrian school ninja pass (up to the age of 15).
CULINARY DELIGHTS
You will be assigned a seat on the evening of your arrival, which you will keep for the entire duration of your stay. The tables are cleaned thoroughly after each use.
We ask you to use our disposable gloves every time you use the buffet (breakfast, afternoon snack, dinner).
ROOMS & WELLNESS ¬AREA
The cleaning of all our rooms, as well as the wellness area, follow the highest hygiene standards. Door handles, light switches, remote controls etc. are regularly cleaned and disinfected. Please use your room toilet if possible.
SKIING AREA SILVRETTA ARENA
Please inform yourself about the current situation in the ski area.
CANCELLATION POLICY WINTER 2021/22
A free cancellation is possible up to 4 weeks before your arrival without giving a reason.
Of course, free cancellation is possible at any time in the case of certain Covid-19 measures (infection, border closure, travel warning, entry bans, G-changes).
The General Terms of the Austrian Hotel Industry apply.
Due to the current situation, we recommend getting the European Travel Insurance.
CANCELLATION POLICY SOMMER 2022
Quality Time – 100% carefree
A free cancellation or rebooking is possible up to 7 days before your arrival.
From 7 days in advance, a total price of 90% will be charged.
The Austrian hotel contract conditions apply.
We recommend taking out European travel insurance during these times.